The Animal Care Center staff is wonderful and compassionate. Jenny and Able are always there with a warm smile and big hearts. I have been taking all of my dogs there for years. Dr. Gleason was exceptionally kind and humane with the recent passing of my dog, Dog.
Wonderful people, reasonable/low cost. They saved my cats life!
Lifetime client.. Dr. Gleason is top notch.. anyone who views their pets as part of the family will understand money is no comparison for solid personalized care. Saying that, this vet is extremely well priced. Had my dog neutered today, I was pleased with the special care I received not only for my dog but he was very detailed with the directions on how to care for my dog during the healing process.. you can tell just by talking to the doctor that he truly cares about helping animals, not about profits..
I recommended this vet to my mother for their low costs spays and neuters. She called to set up an appointment for a low-cost spay for her cat. When she came to drop off her cat for her appointment, also specified that she was there for her cat’s low cost spay. They admitted the cat, not mentioning any need for a coupon. When she came to pick up the cat, she was handed a bill for $87, rather than the $35 she was expecting according to their advertised low-cost price. When she asked what was wrong, she was told she had to have a coupon to receive the low-cost price. She was so flustered and upset that she just paid and left, and called me later. There was a reason my mother went for a low-cost spay, and that was because money is extremely tight for them. That extra $40 is a huge deal for them. She was in tears when she called me asking what happened! I went to the vet’s office myself to see if I could get to the bottom of it. They again told me that she should have had a coupon. That is fine. The coupon can be printed from the website; my mother would have brought it no problem when she came to pick up the cat if she had been aware! I was told that if my mother wanted to know how much her cat’s spay was going to cost, she should have asked. She should have asked! Of course, she would have asked if she had been given any reason to think that there was a need to! When she came to drop off her cat, she greeted the receptionist with “Hello, I am here for my cat’s low-cost spay.” And they said yes, of course, and admitted her! So she had no reason to believe that her bill would be anything different than the low-cost spay. I strongly suspect that leading her to believe that she would be paying one price, but then charging another is illegal. However, I am not a legal expert so I cannot say for sure. What I can tell you, without a doubt, is that the way my mother was treated was dishonest. I will not be bringing my pets to this vet any longer, and I will not be recommending this office to anyone ever again. I hope that extra $40 they swindled from my mother is worth the business they will lose.
I love the service here! Everytime I bring my puppy in wether it's for shots or any kind of issue I'm having they always go out of their way to help. I recommend this place to everyone. You can tell that the owner actually loves his job and the animals he cares for. He wouldn't give such great prices if he didn't.
Animal Care Center Chris Gleason Dvm is a US Veterinary Care based in Duncanville, Texas. Animal Care Center Chris Gleason Dvm is located at 511 South Main Street, Duncanville, TX 75116, USA.
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